Disclaimer & Terms and conditions – By attending any of Zoe Hilbert’s offering you agree to the below terms and conditions and are confirming you have read the terms and conditions and the disclaimer.

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Any services outside 1:1 counselling and psychotherapy services, including the workshops, programmes, EFT, Reiki, social media, YouTube videos and other creative/product resources offered by Zoe Hilbert through A Deeper Sense are for educational, wellbeing support, personal development, reflective purposes only. The workshops, programmes, EFT, reiki, social media, YouTube videos and other creative/product resources are not a substitute for formal counselling or psychotherapy, they are not intended to replace professional medical, psychological, or mental health advice, diagnosis, or treatment. Participation in these offerings does not constitute a therapeutic relationship. If you are experiencing significant emotional distress, trauma symptoms, or require professional mental health support, please seek help from a qualified counsellor, GP, or emergency service. Any techniques, information, insights and creative practices are based on my experiences and education, take what resonates with you and leave what doesn't. 

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While I am a qualified counsellor and psychotherapist, my role in group settings, courses, or self-guided resources is as a wellbeing facilitator, not as your personal therapist.

Your participation is voluntary, and you are responsible for your own wellbeing throughout.

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TERMS & CONDITIONS

Last updated: 02/03/2025

By booking or purchasing, you agree to the terms below:

1. Nature & Scope of Services

Offerings are non-therapeutic, unless it’s 1:1 counselling and psychotherapy services with a signed agreement. As per above disclaimer.

If your needs exceed the scope (e.g. clinical distress), I may refuse participation and offer alternative professional referral.

I reserve the right to remove anyone without notice from my services, this maybe to protect others, the space or due to inappropriate behaviours etc.

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2. Maintaining Therapeutic Boundaries (for Counselling Clients)

If you are currently receiving counselling with me through A Deeper Sense, I kindly ask that you do not join my workshops, trainings, circles, or memberships at this time. It is a professional commitment to protecting the safety, privacy, and integrity of our therapeutic relationship. Mixing roles can create confusion, dilute the depth of therapy, and risk the sense of containment that is so vital in our 1:1 work together. If you happen to sign up without realising this, I may gently reach out to offer a refund or discuss an alternative option. I also reserve the right to remove current therapy clients without notice from non-therapeutic offerings in order to honour these boundaries and ensure everyone’s needs are met with clarity and care. If you’re unsure whether something is appropriate to join, please feel free to reach out and we can explore it together. I’m always happy to talk it through

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3. Booking, Payment & Price Changes

Payment must be made in full at booking.

I reserve the right to change increase prices at any time for any service without prior notice, your ticket price is guaranteed only upon booking. Pricing is reflective of the time, experience, care and preparation that goes into my work.

 

4. Cancellations, Transfers & Force Majeure

Purchases are non-refundable unless otherwise specified.

Transfers to another person are permitted with 24 hours’ notice.

In event of cancellation by me (e.g. illness, venue issues), you may opt for full refund or rescheduling.

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5. Liability & Limitations

You participate at your own risk. Services may stir emotional and holistic content, you take full responsibility for your own wellbeing during and after and workshops, events and services. I accept no liability for indirect, consequential, or emotional harm unless negligence is proven. You agree to seek appropriate professional support if and where necessary for yourself.

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6. Use of Materials

All creative content, art, written materials, tools, rituals, and resources remain the intellectual property of Zoe Hilbert / Rebellious Rue / A Deeper Sense and may not be copied, shared, or reproduced without explicit written consent. Use of materials is restricted to your personal use.

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7. Confidentiality & Data Protection

Confidentiality within group settings is expected, but cannot be guaranteed among other participants. I collect minimal personal data, stored securely and not shared. See Privacy Policy for details.

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8. Ethics & Insurance

I maintain appropriate insurance covering services.

I commit to ongoing CPD, reflective practice to ensure safe and ethical delivery.

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9. Termination or Withdrawal of Services

I may terminate or refuse service if participation poses risk to you or the group, or exceeds my scope and training.

 

10. Complaints & Dispute Resolution

If dissatisfaction arises, please contact me directly.

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11. Breathwork, Visualisation, experiential practices - disclaimer

Some of Zoe Hilbert's offerings may include basic breathwork, guided visualisations, emotional reflection, and creative exploration, when offered in workshops and  training they are experiential in nature. These are not clinical interventions and are intended solely for personal insight, relaxation, and self-expression. These practices are not a substitute for medical, psychological, or psychiatric care.

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If I have a history of any of the following, you agree to consult with a qualified healthcare provider before engaging in breathwork or visualisation practices:

 

• Cardiovascular issues (e.g. high blood pressure, heart conditions)

• Recent surgery or physical injury

• Respiratory conditions (e.g. asthma, COPD)

• Epilepsy or seizure disorders

• Diagnosed mental health conditions (e.g. schizophrenia, bipolar disorder, psychosis, dissociation, severe anxiety or trauma-related disorders)

• Pregnancy or postnatal complications

• Any condition that may be impacted by breathwork or deep relaxation

 

I acknowledge that breathwork and experiential tools can be a powerful method for accessing subconscious material and emotional release. I am aware that, during the session, I may experience physical, emotional, or psychological responses.

I understand that breathwork and experiential tools are not a substitute for medical or psychological diagnosis or treatment, and that I am responsible for my own physical, mental, emotional, and spiritual wellbeing throughout the session.

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Liability & Responsibility

I voluntarily choose to participate in workshops/trainings/programmes and assume full responsibility for any and all effects, whether positive or challenging, that may arise from my participation.

I release Zoe Hilbert from any liability or claims arising from my participation in this programme, training, workshop days, unless negligence is proven.

 

12. Recording & Repurposing of Events and Content

By attending any workshop, training, or event, you consent to the session being recorded (audio and/or video), solely for the purposes of content development, accessibility, marketing and future repurposing and reselling.

Where possible, I do my best for recordings will focus on my delivery as the facilitator. Group sharing and participant discussions will either not be included or will be anonymised, edited out, or recorded with care.

These recordings may be repurposed, edited, and sold as digital products, courses, or resources under Zoe Hilbert or A Deeper Sense.

If you do not wish your voice, image, name or contributions to be included, you can notify me in advance, and please participate without identifying name tag/camera/microphone during recorded portions.

By continuing to attend a recorded session, you acknowledge and agree to these terms. I do not give consent for others to record any part of the services offered. 

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13. Intellectual Property

All designs, illustrations, words, and artwork (including card decks, prints, and packaging) remain the intellectual property of Zoe Hilbert/ Rebellious Rue / A Deeper Sense and may not be reproduced, resold, or used commercially without permission.